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Supervisory Management

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Supervisory Management

Course Outline:

This course incorporates the KEY behavioural skills needed for Supervisory Management. It is a very practical workshop-style course for 1 day, the training focuses on assessing your management skills and knowledge from your experience.

During this course, we cover key elements of Management.

Principles of management & leadership.

  • How an individual manager engages with themselves, their team(s), and direct superiors.
  • Ability to motivate and delegate.
  • Leading by example.
  • Time management.
  • Building trust and fostering a positive work culture.

In addition to the key elements of Management, Behavioural skills can help you develop professionally. Skills related to your behaviour and how you form relationships with people can be an important component of your personality at work.

We will cover some of the key skills and show you how to improve them, examine how you can use them in the workplace and provide tips on how to use them in your daily work life.

  • Emotional Intelligence

Self-awareness, or the ability to recognize and understand your own emotions, is a critical emotional intelligence skill. Beyond just recognizing your emotions, however, is being aware of the effect of your actions, moods, and emotions on other people.

  • Strategic Communication & Listening Skills
  • Conflict Management
  • Collaboration
  • Empathy

Course Outcome:

  • Understand what’s acceptable and unacceptable behaviour in a modern workplace.
  • Understand conflict at work and the causes of conflict.
  • Change their style when communicating and reacting to each other in the workplace.
  • Understand that all employees should accept the need for change and contribute positively for continuous improvement.
  • Improve their participation as members of a team of strong individuals who will contribute to the future of the business.

Duration: 1 Day

Structure: Online or Onsite/ At the Client’s Premises


On successful completion of this course, participants will be awarded a certification in supervisory management skills.

  • Duaration of the Course
  • Participants
  • Certification
  • Google My Business Reviews
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Sarah Thomas
Training was well prepared and well presented. The course added value to my day to day. Thank you Samson Training and Kean specifically. I enjoyed your "funny but not funny" jokes :)
Bonnie Reidy
Excellent cCourse and well presented
Bonnie O'Connor
Even through a pandemic , samsung training met all our needs and requirements to get us over the finish line and qualify to first aid responders. A very interesting course that covered everything. would highly recommend
Elzbieta Filipowicz
I would like to say I found the course very interesting and really enjoyable. I want to commend Cheryl on how she presented the course. She went into great detail and I left the course very happy and I learned a lot.
Ciara Kenny
Excellent course and great communication throughout from team.
Conor McElvaney
Even through the Pandemic Chris and the team succeeded in delivering our manual handling instructors course - delighted !
Sarah Cummins
Positive: Quality
British Health
Modern, thorough and very well organised approach to training and certification. 5 Star service - thanks to Chris and his team
David Powell
Outstanding Training Company